Privacy Policy
Last updated 24th July 2026
1. Who we are
Donut Pig Digital Marketing Ltd ("Donut Pig", "we", "us", "our") is a digital marketing agency.
Registered office: Office 563, 18 Young Street, Edinburgh, EH2 4JB
Company registration number: SC496718
Email: [email protected]
Telephone / WhatsApp: 01343 343457
We are the data controller for the personal data described in this policy.
If you have any questions about this policy or how we handle your data, contact us using the details above.
2. What this policy covers
This policy explains how we collect, use, store, and protect personal data when you:
visit donutpig.com ("the website")
Contact us via a form, email, phone, or WhatsApp
Become a client or work with us
Sign up to receive marketing communications from us
Apply for a role with us
3. What personal data we collect
Depending on how you interact with us, we may collect:
Contact details — name, email address, phone number, business name
Enquiry and correspondence details — information you provide via contact forms, email, or WhatsApp
Client and billing information — business details, payment information (processed via GoCardless), service agreements
Technical data — IP address, browser type, device information, pages visited, collected via cookies and analytics tools (see our [Cookie Policy])
Marketing preferences — whether you've opted in to receive updates from us
Information you provide when applying for work with us — CV, covering letter, references
We do not knowingly collect special category data (e.g. health, religion, ethnicity) unless you provide it to us voluntarily and it is relevant to our work together.
4. How we collect your data
Directly from you, when you fill in a form, email us, call or WhatsApp us, or become a client
Automatically, through cookies and similar technologies when you browse our website
From third parties, such as our CRM and automation platform (GoHighLevel) or payment provider (GoCardless), where relevant to delivering services to you
5. How we use your data and our legal basis
6. Who we share your data with
We may share personal data with trusted third parties who help us run our business, including:
GoHighLevel (GHL) — our CRM and marketing automation platform
GoCardless — our payment processor
Email, hosting, and website service providers
Our accountant/bookkeeper
Regulatory or legal authorities, where required by law
We do not share your data with third parties for their own marketing purposes.
7. International transfers
Some of the third-party tools we use (such as GoHighLevel) may store or process data outside the UK/EEA. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision.
8. How long we keep your data
We keep personal data only as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements. As a general guide:
Client and contract records: [7 years, in line with accounting requirements]
Enquiry data from non-clients: [12 months]
Marketing consent records: until you unsubscribe, plus a record of the withdrawal
9. Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time (where consent is the legal basis)
Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have mishandled your data
To exercise any of these rights, contact us at [email protected].
10. Cookies
Our website uses cookies. Full details are set out in our https://donutpig.com/cookies-policy
11. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
12. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children.
13. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. We encourage you to review it periodically.
14. Contact us
Donut Pig Digital Marketing Ltd Office 563, 18 Young Street, Edinburgh, EH2 4JB Email: [email protected] Tel/WhatsApp: 01343 343457
Donut Pig Digital Marketing is based in Elgin, Moray and proudly supports businesses throughout Moray, the Highlands and across Scotland. We provide social media management, website design and digital marketing for businesses that want honest advice and measurable results.
Email: [email protected]
Telephone : 01343 343457
Telephone : 01542 668761
WhatsApp : 01343 343457
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© 2026 Donut Pig. All rights reserved. Donut Pig Digital Marketing Ltd is a Registered Business in Scotland SC496718. Our Registered Office is Office 563, 18 Young Street, Edinburgh, EH2 4JB .